Return & Exchange

Returns or exchanges are only permitted if the product(s) received are wrong, defective or damaged. Items must be returned within seven (7) working days upon receiving. The product(s) should be unworn, unwashed, unaltered, with the original tag/label attached, and in its original packaging.

However do note that returns or exchanges are only applicable for full priced item. If the exchange item is no longer in stock, you may exchange to another item with the same value. Item during sale is non-refundable and non-exchangeable.

Upon approved return or exchange requests, we will provide customers with courier note to be shipped back to us. Hence, if the mistake is from our side, we will bare the shipping cost for returns or exchanges. We are not liable for any loss or damage during delivery.

For returns or exchanges, please contact us at tvdvng@gmail.com with your Order ID and product details before sending the product back to us.

*We reserve the right to deny any return or exchange that does not comply with these conditions.